Shipping policy
1. Order Processing Time
Orders are processed within 1–3 business days after payment is confirmed.
Orders placed on weekends or holidays will be processed on the next business day.
You will receive an email confirmation once your order has been shipped, including tracking information if applicable.
2. Shipping Rates & Delivery Times
We offer both domestic and international shipping. Shipping costs are calculated at checkout based on your location and the selected shipping method.
Estimated Delivery Times:
Domestic Shipping (within [Your Country]): 3–7 business days
International Shipping: 7–21 business days (may vary depending on location and customs processing)
Please note that delivery times are estimates and may vary due to external factors such as carrier delays or customs clearance.
3. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your shipment through the carrier’s website. If you do not receive tracking information within a few days of ordering, please contact us at info@azaleass.com.
4. Customs, Duties & Taxes (International Orders)
International customers are responsible for any customs duties, taxes, or import fees that may apply. These charges are not included in the item price or shipping cost and must be paid upon delivery.
Azaleass.com is not responsible for delays caused by customs processing.
5. Incorrect or Incomplete Address
Please ensure all shipping information is correct before placing your order. We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
If you notice an error in your shipping address after placing your order, please contact us immediately at info@azaleass.com.
6. Lost or Delayed Packages
While we do our best to ensure timely delivery, delays can occur. If your package is significantly delayed or marked as delivered but not received, please contact us and we will work with the carrier to resolve the issue.
7. Questions or Support
If you have any questions regarding your shipment, tracking, or delivery, feel free to contact us at: